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19-09-18 Palamatic are looking forward to exhibiting at PPMA 2018 next week which looks set to be another great show. We are showing a selection of our m... Full Story
22-05-18 The way we handle your information is changing! Please find our updated GDPR-compliant privacy policy here. Full Story
19-09-17 We are back at PPMA this year to advise on our latest innovations and health and safety solutions for the industry.   Full Story


 If you are experiencing any problems at all with your material handling equipment, then please do not hesitate to contact us by the following methods

  • Phone us on +44 (0)1246 452054

  • Request a Call Back

  • Or use our Email facility to send through your problem

You will also find a troubleshooting section in your equipment manual which will help you work through possible problems and hopefully resolve them quickly. In our resource section we have generic troubleshooting datasheets.

If your problem is not resolved, and we cannot assist you over the phone or email, we will book a Service Engineer to come to site. This is a chargeable service unless this is covered under your warranty agreement.

Please have your serial machine reference available where possible which is located within the CE label positioned within the vicinity of your swing jib, or on the main body of your system. If you are sending us your problem via email, please attach photos showing the problem area or item that is malfunctioning.

Industry Focus

Health & Safety

For expert advice on how our handling solutions meet your Health and Safety requirements click below

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Need help on site?

If you need technical advice about an existing system or want to arrange a site visit click below

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Bespoke Systems

If you do not see a standard system to suit your application Palamatic specialise in bespoke solutions. Click below

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